Privacy Policy
Last updated: January 2025
Introduction
VoxaHQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms or request quotes
- Subscribe to our newsletter
- Create an account on our platform
- Communicate with us via email or other channels
This information may include your name, email address, phone number, company name, and other business-related information.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
- Click data and navigation patterns
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website
- Improve and personalize your experience
- Process your requests and respond to your inquiries
- Send you updates, newsletters, and marketing communications (with your consent)
- Analyze usage patterns and trends to improve our services
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Third-Party Services
We may use third-party service providers to help us operate our website and analyze how our website is used. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Third-party services may include:
- Analytics providers (e.g., Google Analytics)
- Email service providers
- Hosting and infrastructure providers
- Payment processors
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- With VoIP service providers when you request information or quotes
- With service providers who assist us in operating our website
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Restriction: Request restriction of processing your personal information
- Portability: Request transfer of your information to another service
- Withdraw consent: Withdraw your consent at any time where we rely on consent
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@voxahq.com
Website: voxahq.com