VoIP Statistics 2025: The Numbers Nobody Publishes
Real data from our analysis of 20+ providers, 35,175+ reviews, and 59+ industries. No sponsored rankings. No inflated numbers.
Cite These Statistics
These statistics are free to use with attribution. When citing, please link to this page.
Pricing
Average starting price
Source: VoxaHQ analysis
Average premium tier price
Source: VoxaHQ analysis
Average annual savings vs. landline
Source: Industry research
Providers with no setup fees
Source: VoxaHQ analysis
Free Trials & Contracts
Providers offering free trials
Source: VoxaHQ analysis
Average free trial length
Source: VoxaHQ analysis
Month-to-month contracts available
Source: VoxaHQ analysis
Average discount for annual billing
Source: Industry average
Adoption & Growth
SMBs using VoIP in 2025
Source: Market research
Enterprise VoIP adoption
Source: Market research
Businesses adopting for hybrid work
Source: Workplace trends
Year-over-year market growth
Source: Industry forecast
Satisfaction & Quality
Average provider rating
Source: VoxaHQ analysis
Total verified reviews analyzed
Source: VoxaHQ database
Report improved communication
Source: User surveys
Average productivity improvement
Source: Business studies
Methodology
Provider Data: Our database includes 20+ VoIP providers, updated continuously. Pricing data is verified directly from provider websites and represents publicly available plans.
Review Analysis: We aggregate reviews from G2, TrustRadius, Capterra, and other verified review platforms. Only verified business user reviews are included.
Market Data: Industry adoption and growth statistics are compiled from telecommunications industry reports, market research firms, and federal business surveys.
Updates: This page is automatically updated as new data enters our system. Last data refresh: November 29, 2025.
Frequently Asked Questions
How much does VoIP cost on average?
Based on our analysis of 20+ providers, VoIP pricing starts at an average of $26.95/user/month for basic plans and $219.71/user/month for premium tiers. Most businesses pay $20-35/user/month for mid-tier features.
What percentage of businesses use VoIP?
As of 2025, approximately 67% of small and medium businesses use VoIP, while 89% of enterprises have adopted cloud-based phone systems. This represents significant growth from traditional landline usage.
How much can I save by switching to VoIP?
On average, businesses save 50% on their phone bills by switching from traditional landlines to VoIP. Small businesses typically save $1,200-$2,400 per year, while larger organizations can save significantly more.
Where does this data come from?
VoxaHQ statistics are compiled from our database of 20+ VoIP providers, 35,175+ user reviews, and supplemented with industry research from telecommunications analysts and market studies.
Turn Statistics Into Savings
Now that you know the numbers, find the provider that fits your budget and needs.