Aircall
Microsoft Teams Phone
Compare features, pricing, and reviews to find the best VoIP solution for your business
Aircall
Aircall has carved out a distinctive niche in the crowded VoIP market by laser-focusing on what sales and support teams actually need in their daily workflows. Rather than trying to be everything to everyone, this cloud-based phone system doubles down on seamless CRM integration and user-friendly design, making it a go-to choice for customer-facing teams that live and breathe in platforms like Salesforce, HubSpot, and Zendesk.
Microsoft Teams Phone
Microsoft Teams Phone represents Microsoft's bold move to transform workplace calling by embedding telephony directly into the collaboration hub that millions already use daily. Rather than juggling separate applications for calls, meetings, and messaging, Teams Phone creates a unified communications experience that feels natural for organizations already invested in the Microsoft ecosystem.
Feature Comparison
| Feature | Aircall | Microsoft Teams Phone |
|---|---|---|
| Starting Price | $40/user/mo | $10/user/mo |
| Free Trial | 7 days | 30 days |
| Contract Length | month to_month | 1 year |
| Customer Rating | 4.3 / 5.0 | 4.1 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Aircall
Advantages
- Designed specifically for sales and support teams
- Great CRM integrations
- Easy to set up and use
- Modern interface
Disadvantages
- Pricing per user adds up quickly
- Limited video conferencing features
- Fewer features than comprehensive platforms
- International calling can be expensive
Microsoft Teams Phone
Advantages
- Seamless integration with Microsoft 365
- Familiar Teams interface
- Enterprise-grade security
- Good for organizations already using Microsoft
Disadvantages
- Requires Microsoft 365 subscription
- Can be complex to set up
- Licensing can be confusing
- Traditional phone features may feel buried
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.