Aircall
RingCentral
Compare features, pricing, and reviews to find the best VoIP solution for your business
Aircall
Aircall has carved out a distinctive niche in the crowded VoIP market by laser-focusing on what sales and support teams actually need in their daily workflows. Rather than trying to be everything to everyone, this cloud-based phone system doubles down on seamless CRM integration and user-friendly design, making it a go-to choice for customer-facing teams that live and breathe in platforms like Salesforce, HubSpot, and Zendesk.
RingCentral
RingCentral has established itself as the enterprise workhorse of VoIP solutions, built for organizations that need a communication platform capable of scaling from small teams to thousands of users without missing a beat. What sets it apart is its all-in-one approach—this isn't just phone service, it's a complete unified communications ecosystem that brings voice, video, team messaging, and SMS together in one cohesive platform.
Feature Comparison
| Feature | Aircall | RingCentral |
|---|---|---|
| Starting Price | $40/user/mo | $39/user/mo |
| Free Trial | 7 days | 14 days |
| Contract Length | month to_month | 1 year |
| Customer Rating | 4.3 / 5.0 | 4.3 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Aircall
Advantages
- Designed specifically for sales and support teams
- Great CRM integrations
- Easy to set up and use
- Modern interface
Disadvantages
- Pricing per user adds up quickly
- Limited video conferencing features
- Fewer features than comprehensive platforms
- International calling can be expensive
RingCentral
Advantages
- Comprehensive feature set covers all communication needs
- Excellent mobile app with full functionality
- Strong integration ecosystem (350+ apps)
- Reliable uptime and call quality
- Good analytics and reporting tools
Disadvantages
- Pricing can be expensive for larger teams
- Learning curve for advanced features
- Customer support wait times can be long
- Some features require higher-tier plans
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.