Mitel
CloudTalk
Compare features, pricing, and reviews to find the best VoIP solution for your business
Mitel
Mitel stands out in the crowded VoIP landscape as a battle-tested enterprise solution that's been helping multi-location businesses communicate effectively for decades. While newer providers chase flashy features, Mitel has focused on building a comprehensive platform that genuinely understands the complexity of modern organizational communication.
CloudTalk
CloudTalk positions itself as the VoIP solution built specifically for revenue-generating teams, and that focus shows in every aspect of its design. While many phone systems try to be everything to everyone, CloudTalk zeroes in on what sales and support teams actually need to close deals and resolve issues efficiently.
Feature Comparison
| Feature | Mitel | CloudTalk |
|---|---|---|
| Starting Price | $20.99/user/mo | $19/user/mo |
| Free Trial | No | 14 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 3.9 / 5.0 | 4.4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Mitel
Advantages
- Comprehensive enterprise features
- Good for multi-location businesses
- Flexible deployment options
- Strong in healthcare and hospitality
Disadvantages
- Can be expensive
- Setup requires technical expertise
- User interface feels dated
- Customer support varies by partner
CloudTalk
Advantages
- Excellent for sales and support teams
- Power dialer functionality
- Good international calling
- Easy to use interface
Disadvantages
- Pricing can add up with add-ons
- Limited video features
- Smaller integration library
- Best for specific use cases
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.