Mitel
Microsoft Teams Phone
Compare features, pricing, and reviews to find the best VoIP solution for your business
Mitel
Mitel stands out in the crowded VoIP landscape as a battle-tested enterprise solution that's been helping multi-location businesses communicate effectively for decades. While newer providers chase flashy features, Mitel has focused on building a comprehensive platform that genuinely understands the complexity of modern organizational communication.
Microsoft Teams Phone
Microsoft Teams Phone represents Microsoft's bold move to transform workplace calling by embedding telephony directly into the collaboration hub that millions already use daily. Rather than juggling separate applications for calls, meetings, and messaging, Teams Phone creates a unified communications experience that feels natural for organizations already invested in the Microsoft ecosystem.
Feature Comparison
| Feature | Mitel | Microsoft Teams Phone |
|---|---|---|
| Starting Price | $20.99/user/mo | $10/user/mo |
| Free Trial | No | 30 days |
| Contract Length | month to_month | 1 year |
| Customer Rating | 3.9 / 5.0 | 4.1 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Mitel
Advantages
- Comprehensive enterprise features
- Good for multi-location businesses
- Flexible deployment options
- Strong in healthcare and hospitality
Disadvantages
- Can be expensive
- Setup requires technical expertise
- User interface feels dated
- Customer support varies by partner
Microsoft Teams Phone
Advantages
- Seamless integration with Microsoft 365
- Familiar Teams interface
- Enterprise-grade security
- Good for organizations already using Microsoft
Disadvantages
- Requires Microsoft 365 subscription
- Can be complex to set up
- Licensing can be confusing
- Traditional phone features may feel buried
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.