Mitel
RingCentral
Compare features, pricing, and reviews to find the best VoIP solution for your business
Mitel
Mitel stands out in the crowded VoIP landscape as a battle-tested enterprise solution that's been helping multi-location businesses communicate effectively for decades. While newer providers chase flashy features, Mitel has focused on building a comprehensive platform that genuinely understands the complexity of modern organizational communication.
RingCentral
RingCentral has established itself as the enterprise workhorse of VoIP solutions, built for organizations that need a communication platform capable of scaling from small teams to thousands of users without missing a beat. What sets it apart is its all-in-one approach—this isn't just phone service, it's a complete unified communications ecosystem that brings voice, video, team messaging, and SMS together in one cohesive platform.
Feature Comparison
| Feature | Mitel | RingCentral |
|---|---|---|
| Starting Price | $20.99/user/mo | $39/user/mo |
| Free Trial | No | 14 days |
| Contract Length | month to_month | 1 year |
| Customer Rating | 3.9 / 5.0 | 4.3 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Mitel
Advantages
- Comprehensive enterprise features
- Good for multi-location businesses
- Flexible deployment options
- Strong in healthcare and hospitality
Disadvantages
- Can be expensive
- Setup requires technical expertise
- User interface feels dated
- Customer support varies by partner
RingCentral
Advantages
- Comprehensive feature set covers all communication needs
- Excellent mobile app with full functionality
- Strong integration ecosystem (350+ apps)
- Reliable uptime and call quality
- Good analytics and reporting tools
Disadvantages
- Pricing can be expensive for larger teams
- Learning curve for advanced features
- Customer support wait times can be long
- Some features require higher-tier plans
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.