Ooma Office
Aircall
Compare features, pricing, and reviews to find the best VoIP solution for your business
Ooma Office
Ooma Office positions itself as the pragmatic choice for small businesses that need professional phone capabilities without the enterprise price tag or complexity. Born from a consumer VoIP background, the company brings a refreshingly straightforward approach to business communications that resonates particularly well with teams of 5-20 users who want to focus on their work rather than managing telecom infrastructure.
Aircall
Aircall has carved out a distinctive niche in the crowded VoIP market by laser-focusing on what sales and support teams actually need in their daily workflows. Rather than trying to be everything to everyone, this cloud-based phone system doubles down on seamless CRM integration and user-friendly design, making it a go-to choice for customer-facing teams that live and breathe in platforms like Salesforce, HubSpot, and Zendesk.
Feature Comparison
| Feature | Ooma Office | Aircall |
|---|---|---|
| Starting Price | $19.99/user/mo | $40/user/mo |
| Free Trial | No | 7 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4.2 / 5.0 | 4.3 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Ooma Office
Advantages
- Affordable pricing for small businesses
- Easy setup with minimal IT knowledge
- Good call quality
- Virtual receptionist included
Disadvantages
- Limited advanced features
- Scaling for larger teams is challenging
- Fewer integrations than competitors
- Video features are basic
Aircall
Advantages
- Designed specifically for sales and support teams
- Great CRM integrations
- Easy to set up and use
- Modern interface
Disadvantages
- Pricing per user adds up quickly
- Limited video conferencing features
- Fewer features than comprehensive platforms
- International calling can be expensive
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.