RingCentral
Grasshopper
Compare features, pricing, and reviews to find the best VoIP solution for your business
RingCentral
RingCentral has established itself as the enterprise workhorse of VoIP solutions, built for organizations that need a communication platform capable of scaling from small teams to thousands of users without missing a beat. What sets it apart is its all-in-one approach—this isn't just phone service, it's a complete unified communications ecosystem that brings voice, video, team messaging, and SMS together in one cohesive platform.
Grasshopper
Grasshopper has carved out a distinctive niche in the VoIP landscape by focusing relentlessly on solo entrepreneurs and small businesses who want professional phone capabilities without the complexity of enterprise systems. While many providers chase feature-rich platforms packed with video conferencing and advanced integrations, Grasshopper takes a refreshingly different approach: delivering simplicity and professionalism for business owners who just need a reliable phone presence.
Feature Comparison
| Feature | RingCentral | Grasshopper |
|---|---|---|
| Starting Price | $39/user/mo | $168/user/mo |
| Free Trial | 14 days | 7 days |
| Contract Length | 1 year | 1 year |
| Customer Rating | 4.3 / 5.0 | 4.1 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
RingCentral
Advantages
- Comprehensive feature set covers all communication needs
- Excellent mobile app with full functionality
- Strong integration ecosystem (350+ apps)
- Reliable uptime and call quality
- Good analytics and reporting tools
Disadvantages
- Pricing can be expensive for larger teams
- Learning curve for advanced features
- Customer support wait times can be long
- Some features require higher-tier plans
Grasshopper
Advantages
- Perfect for solopreneurs and freelancers
- Very simple setup - no technical knowledge needed
- Affordable pricing for small businesses
- Professional business image on day one
- No hardware required, works with existing phones
Disadvantages
- Limited features compared to enterprise solutions
- No video conferencing capabilities
- Not ideal for teams larger than 5-10 people
- Lacks advanced call center features
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.