RingCentral
Microsoft Teams Phone
Compare features, pricing, and reviews to find the best VoIP solution for your business
RingCentral
RingCentral has established itself as the enterprise workhorse of VoIP solutions, built for organizations that need a communication platform capable of scaling from small teams to thousands of users without missing a beat. What sets it apart is its all-in-one approach—this isn't just phone service, it's a complete unified communications ecosystem that brings voice, video, team messaging, and SMS together in one cohesive platform.
Microsoft Teams Phone
Microsoft Teams Phone represents Microsoft's bold move to transform workplace calling by embedding telephony directly into the collaboration hub that millions already use daily. Rather than juggling separate applications for calls, meetings, and messaging, Teams Phone creates a unified communications experience that feels natural for organizations already invested in the Microsoft ecosystem.
Feature Comparison
| Feature | RingCentral | Microsoft Teams Phone |
|---|---|---|
| Starting Price | $39/user/mo | $10/user/mo |
| Free Trial | 14 days | 30 days |
| Contract Length | 1 year | 1 year |
| Customer Rating | 4.3 / 5.0 | 4.1 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
RingCentral
Advantages
- Comprehensive feature set covers all communication needs
- Excellent mobile app with full functionality
- Strong integration ecosystem (350+ apps)
- Reliable uptime and call quality
- Good analytics and reporting tools
Disadvantages
- Pricing can be expensive for larger teams
- Learning curve for advanced features
- Customer support wait times can be long
- Some features require higher-tier plans
Microsoft Teams Phone
Advantages
- Seamless integration with Microsoft 365
- Familiar Teams interface
- Enterprise-grade security
- Good for organizations already using Microsoft
Disadvantages
- Requires Microsoft 365 subscription
- Can be complex to set up
- Licensing can be confusing
- Traditional phone features may feel buried
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.