Vonage
Aircall
Compare features, pricing, and reviews to find the best VoIP solution for your business
Vonage
Vonage stands apart in the crowded VoIP landscape with its unconventional usage-based pricing model, where costs can run as low as pennies per user monthly. This pay-as-you-go approach makes it particularly attractive for businesses with fluctuating communication needs or those just testing the VoIP waters without committing to hefty per-seat subscriptions.
Aircall
Aircall has carved out a distinctive niche in the crowded VoIP market by laser-focusing on what sales and support teams actually need in their daily workflows. Rather than trying to be everything to everyone, this cloud-based phone system doubles down on seamless CRM integration and user-friendly design, making it a go-to choice for customer-facing teams that live and breathe in platforms like Salesforce, HubSpot, and Zendesk.
Feature Comparison
| Feature | Vonage | Aircall |
|---|---|---|
| Starting Price | $0.01/user/mo | $40/user/mo |
| Free Trial | 0 days | 7 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 3.9 / 5.0 | 4.3 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Vonage
Advantages
- Flexible pricing options
- Decent mobile app functionality
- Multi-country support
- Established provider with experience
Disadvantages
- Customer support issues reported
- Reliability concerns in some regions
- Hidden fees sometimes reported
- Interface feels outdated
Aircall
Advantages
- Designed specifically for sales and support teams
- Great CRM integrations
- Easy to set up and use
- Modern interface
Disadvantages
- Pricing per user adds up quickly
- Limited video conferencing features
- Fewer features than comprehensive platforms
- International calling can be expensive
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.