Vonage
Grasshopper
Compare features, pricing, and reviews to find the best VoIP solution for your business
Vonage
Vonage stands apart in the crowded VoIP landscape with its unconventional usage-based pricing model, where costs can run as low as pennies per user monthly. This pay-as-you-go approach makes it particularly attractive for businesses with fluctuating communication needs or those just testing the VoIP waters without committing to hefty per-seat subscriptions.
Grasshopper
Grasshopper has carved out a distinctive niche in the VoIP landscape by focusing relentlessly on solo entrepreneurs and small businesses who want professional phone capabilities without the complexity of enterprise systems. While many providers chase feature-rich platforms packed with video conferencing and advanced integrations, Grasshopper takes a refreshingly different approach: delivering simplicity and professionalism for business owners who just need a reliable phone presence.
Feature Comparison
| Feature | Vonage | Grasshopper |
|---|---|---|
| Starting Price | $0.01/user/mo | $168/user/mo |
| Free Trial | 0 days | 7 days |
| Contract Length | month to_month | 1 year |
| Customer Rating | 3.9 / 5.0 | 4.1 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Vonage
Advantages
- Flexible pricing options
- Decent mobile app functionality
- Multi-country support
- Established provider with experience
Disadvantages
- Customer support issues reported
- Reliability concerns in some regions
- Hidden fees sometimes reported
- Interface feels outdated
Grasshopper
Advantages
- Perfect for solopreneurs and freelancers
- Very simple setup - no technical knowledge needed
- Affordable pricing for small businesses
- Professional business image on day one
- No hardware required, works with existing phones
Disadvantages
- Limited features compared to enterprise solutions
- No video conferencing capabilities
- Not ideal for teams larger than 5-10 people
- Lacks advanced call center features
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.