Vonage
RingCentral
Compare features, pricing, and reviews to find the best VoIP solution for your business
Vonage
Vonage stands apart in the crowded VoIP landscape with its unconventional usage-based pricing model, where costs can run as low as pennies per user monthly. This pay-as-you-go approach makes it particularly attractive for businesses with fluctuating communication needs or those just testing the VoIP waters without committing to hefty per-seat subscriptions.
RingCentral
RingCentral has established itself as the enterprise workhorse of VoIP solutions, built for organizations that need a communication platform capable of scaling from small teams to thousands of users without missing a beat. What sets it apart is its all-in-one approach—this isn't just phone service, it's a complete unified communications ecosystem that brings voice, video, team messaging, and SMS together in one cohesive platform.
Feature Comparison
| Feature | Vonage | RingCentral |
|---|---|---|
| Starting Price | $0.01/user/mo | $39/user/mo |
| Free Trial | 0 days | 14 days |
| Contract Length | month to_month | 1 year |
| Customer Rating | 3.9 / 5.0 | 4.3 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Vonage
Advantages
- Flexible pricing options
- Decent mobile app functionality
- Multi-country support
- Established provider with experience
Disadvantages
- Customer support issues reported
- Reliability concerns in some regions
- Hidden fees sometimes reported
- Interface feels outdated
RingCentral
Advantages
- Comprehensive feature set covers all communication needs
- Excellent mobile app with full functionality
- Strong integration ecosystem (350+ apps)
- Reliable uptime and call quality
- Good analytics and reporting tools
Disadvantages
- Pricing can be expensive for larger teams
- Learning curve for advanced features
- Customer support wait times can be long
- Some features require higher-tier plans
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.