Zoom Phone business communication
Last updated: November 2025
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Zoom Phone Pricing

Transparent pricing for businesses of all sizes. No signup required to see all plans.

Pricing Overview

Zoom Phone Plans Start at

$15.99/user/month

No setup fees

Contract Length

1 year

Pricing Model

per user

Free Trial

30 days

About Zoom Phone

Zoom Phone emerged from the videoconferencing giant's DNA, bringing that same "it just works" philosophy to business telephony. For organizations already living in Zoom Meetings, it's the natural evolution of their communications stack—though that familiarity comes with a catch.

The system's standout quality is its seamless integration with Zoom's video platform. Users can escalate voice calls to video meetings with a single click, share screens mid-conversation, and manage everything through the interface they already know. This unified experience eliminates the friction of juggling multiple apps, making it particularly attractive for remote-first companies and distributed teams that prioritize visual collaboration alongside traditional phone calls.

Pricing sits comfortably in the mid-range at $15.99 to $29.99 per user monthly, competitive considering you're getting enterprise-grade reliability backed by Zoom's infrastructure. The platform supports both modern workflows through its mobile and desktop apps and traditional preferences via desk phone compatibility. Essential features like call recording, forwarding, voicemail, and blocking are all present, alongside more sophisticated capabilities like call delegation for executive-assistant setups.

However, Zoom Phone isn't trying to be everything to everyone. Organizations requiring advanced call center functionality or complex auto-attendant trees might find it somewhat limited compared to legacy PBX replacements. The requirement for a Zoom Meetings license also means you're effectively committed to Zoom's ecosystem—beneficial if that's your direction anyway, less ideal if you prefer best-of-breed tools.

With 4.40 stars across 5,100 reviews and a generous 30-day trial, Zoom Phone has clearly resonated with businesses seeking straightforward, reliable phone service that complements their existing collaboration tools rather than complicating them. It's telephony for the Zoom generation.

Start 30-Day Free Trial

No credit card required

What's Included in Zoom Phone

Core Features

Zoom Mobile and Desktop App
Desk Phone Support
Call Transfer
Call Forwarding
Voicemail
Call Recording
Call Blocking
Call Delegation
Call Hold
Elevate to Meeting
Listen (Monitor)
Whisper
Barge
Takeover
Call Park
Presence
Shared Line
Shared Line Groups
Business Application Integration
Time Tracking
Calling Plans
Bring Your Own Carrier
Phone Number Porting
Device Management
Global Call Routing
Auto Attendants
Call Queues
Contact Center Integration
Music on Hold
Call Logs
Quality Dashboards
Emergency Calling
Single Sign-On
Advanced Analytics
Zoom Phone Local Survivability
Call Handling Panel
Analytics and Reporting
Team SMS
Meetings
Team Chat
Whiteboard
Docs
Clips
Mail
Calendar
Tasks
AI Companion
Scheduler
Cloud storage
Live Chat Support
Webinars
Visitor Management
Workspace Reservation
Translated captions
Phone
Workflow automation
Security and compliance
Advanced security features

Integrations

Salesforce Integration
Slack Integration
Contact Center Integration
Microsoft
Google
Salesforce
ServiceNow
Hubspot

Pros & Cons

Pros

  • Best-in-class video conferencing integration
  • Familiar Zoom interface
  • Competitive pricing structure
  • Easy deployment for existing Zoom users

Cons

  • Requires Zoom Meetings license
  • Fewer traditional phone system features
  • International coverage has gaps
  • Newer platform with evolving features

Frequently Asked Questions

How much does Zoom Phone cost?

Zoom Phone pricing starts at $15.99 per user per month. Plans range from $15.99 to $29.99 depending on features and user count.

Does Zoom Phone offer a free trial?

Yes, Zoom Phone offers a 30-day free trial with no credit card required. This gives you full access to test all features before committing.

Are there any setup fees?

Zoom Phone charges a one-time setup fee of $0.00.

What contract length is required?

Zoom Phone offers 1-year contracts.

Ready to Get Started with Zoom Phone?

Start your free 30-day trial today. No credit card required.

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