8x8
Google Voice
Compare features, pricing, and reviews to find the best VoIP solution for your business
8x8
8x8 has carved out a distinctive position in the VoIP landscape by refusing to choose between unified communications and contact center capabilities—instead delivering both in a genuinely integrated platform. While many providers bolt on contact center features as afterthoughts, 8x8 built theirs from the ground up, making it a compelling choice for businesses where customer-facing teams need the same robust toolset as internal communicators.
Google Voice
Google Voice occupies an interesting niche in the VoIP landscape as the minimalist option for teams already living in Google's ecosystem. While enterprise competitors load up their platforms with endless features, Google Voice takes a different approach: delivering essential phone functionality that works seamlessly wherever you're already working.
Feature Comparison
| Feature | 8x8 | Google Voice |
|---|---|---|
| Starting Price | $29.99/user/mo | $10/user/mo |
| Free Trial | 30 days | 14 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4 / 5.0 | 3.8 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
8x8
Advantages
- Strong international calling features
- Contact center features included
- Competitive pricing for feature set
- Good analytics and reporting
Disadvantages
- User interface can feel dated
- Setup complexity for larger deployments
- Customer support reviews are mixed
- Learning curve for all features
Google Voice
Advantages
- Very affordable for basic needs
- Integrates with Google Workspace
- Simple to use
- Good for small teams and startups
Disadvantages
- Very limited features vs competitors
- No video conferencing built-in
- Support is minimal
- Not suitable for larger organizations
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.