8x8
Intermedia Unite
Compare features, pricing, and reviews to find the best VoIP solution for your business
8x8
8x8 has carved out a distinctive position in the VoIP landscape by refusing to choose between unified communications and contact center capabilities—instead delivering both in a genuinely integrated platform. While many providers bolt on contact center features as afterthoughts, 8x8 built theirs from the ground up, making it a compelling choice for businesses where customer-facing teams need the same robust toolset as internal communicators.
Intermedia Unite
Intermedia Unite positions itself as a comprehensive unified communications platform that goes beyond basic phone service, bundling VoIP calling, messaging, video conferencing, and cloud storage into a single integrated solution. This all-in-one approach particularly appeals to small and mid-sized businesses seeking to consolidate their communication tools without juggling multiple vendors or platforms.
Feature Comparison
| Feature | 8x8 | Intermedia Unite |
|---|---|---|
| Starting Price | $29.99/user/mo | $10.09/user/mo |
| Free Trial | 30 days | No |
| Contract Length | month to_month | 1 year |
| Customer Rating | 4 / 5.0 | 4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
8x8
Advantages
- Strong international calling features
- Contact center features included
- Competitive pricing for feature set
- Good analytics and reporting
Disadvantages
- User interface can feel dated
- Setup complexity for larger deployments
- Customer support reviews are mixed
- Learning curve for all features
Intermedia Unite
Advantages
- All-in-one platform
- Good reliability
- Includes cloud storage
- Decent pricing
Disadvantages
- Less well-known brand
- Fewer integrations than leaders
- Interface could be more modern
- Customer support varies
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.