8x8
Jive
Compare features, pricing, and reviews to find the best VoIP solution for your business
8x8
8x8 has carved out a distinctive position in the VoIP landscape by refusing to choose between unified communications and contact center capabilities—instead delivering both in a genuinely integrated platform. While many providers bolt on contact center features as afterthoughts, 8x8 built theirs from the ground up, making it a compelling choice for businesses where customer-facing teams need the same robust toolset as internal communicators.
Jive
Jive has carved out a distinctive niche in the crowded VoIP landscape by prioritizing simplicity and affordability for growing businesses that need robust communication tools without enterprise-level complexity. This cloud-based phone system has built its reputation on delivering what small to mid-sized companies actually need, rather than overwhelming them with features they'll never use.
Feature Comparison
| Feature | 8x8 | Jive |
|---|---|---|
| Starting Price | $29.99/user/mo | $24/user/mo |
| Free Trial | 30 days | 30 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4 / 5.0 | 4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
8x8
Advantages
- Strong international calling features
- Contact center features included
- Competitive pricing for feature set
- Good analytics and reporting
Disadvantages
- User interface can feel dated
- Setup complexity for larger deployments
- Customer support reviews are mixed
- Learning curve for all features
Jive
Advantages
- Good for small to mid-sized businesses
- Affordable pricing
- Decent feature set
- Easy to use
Disadvantages
- Limited advanced features
- Smaller company with uncertain future
- Fewer integrations
- Basic mobile app