8x8
Phone.com
Compare features, pricing, and reviews to find the best VoIP solution for your business
8x8
8x8 has carved out a distinctive position in the VoIP landscape by refusing to choose between unified communications and contact center capabilities—instead delivering both in a genuinely integrated platform. While many providers bolt on contact center features as afterthoughts, 8x8 built theirs from the ground up, making it a compelling choice for businesses where customer-facing teams need the same robust toolset as internal communicators.
Phone.com
Phone.com has carved out a distinctive niche in the crowded VoIP market by prioritizing simplicity and affordability over feature complexity.
Feature Comparison
| Feature | 8x8 | Phone.com |
|---|---|---|
| Starting Price | $29.99/user/mo | $15/user/mo |
| Free Trial | 30 days | 30 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4 / 5.0 | 3.7 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
8x8
Advantages
- Strong international calling features
- Contact center features included
- Competitive pricing for feature set
- Good analytics and reporting
Disadvantages
- User interface can feel dated
- Setup complexity for larger deployments
- Customer support reviews are mixed
- Learning curve for all features
Phone.com
Advantages
- Very affordable pricing
- Simple virtual phone service
- No contracts required
- Quick setup
Disadvantages
- Very basic feature set
- Customer support is limited
- Call quality can be inconsistent
- Not suitable for growing businesses
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.