8x8
Vonage
Compare features, pricing, and reviews to find the best VoIP solution for your business
8x8
8x8 has carved out a distinctive position in the VoIP landscape by refusing to choose between unified communications and contact center capabilities—instead delivering both in a genuinely integrated platform. While many providers bolt on contact center features as afterthoughts, 8x8 built theirs from the ground up, making it a compelling choice for businesses where customer-facing teams need the same robust toolset as internal communicators.
Vonage
Vonage stands apart in the crowded VoIP landscape with its unconventional usage-based pricing model, where costs can run as low as pennies per user monthly. This pay-as-you-go approach makes it particularly attractive for businesses with fluctuating communication needs or those just testing the VoIP waters without committing to hefty per-seat subscriptions.
Feature Comparison
| Feature | 8x8 | Vonage |
|---|---|---|
| Starting Price | $29.99/user/mo | $0.01/user/mo |
| Free Trial | 30 days | 0 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4 / 5.0 | 3.9 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
8x8
Advantages
- Strong international calling features
- Contact center features included
- Competitive pricing for feature set
- Good analytics and reporting
Disadvantages
- User interface can feel dated
- Setup complexity for larger deployments
- Customer support reviews are mixed
- Learning curve for all features
Vonage
Advantages
- Flexible pricing options
- Decent mobile app functionality
- Multi-country support
- Established provider with experience
Disadvantages
- Customer support issues reported
- Reliability concerns in some regions
- Hidden fees sometimes reported
- Interface feels outdated
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.