Aircall
Cisco Webex Calling
Compare features, pricing, and reviews to find the best VoIP solution for your business
Aircall
Aircall has carved out a distinctive niche in the crowded VoIP market by laser-focusing on what sales and support teams actually need in their daily workflows. Rather than trying to be everything to everyone, this cloud-based phone system doubles down on seamless CRM integration and user-friendly design, making it a go-to choice for customer-facing teams that live and breathe in platforms like Salesforce, HubSpot, and Zendesk.
Cisco Webex Calling
Cisco Webex Calling represents the evolution of enterprise telephony, merging decades of Cisco's networking expertise with modern cloud communications. As a VoIP solution born from one of the world's most trusted infrastructure companies, it delivers phone system capabilities that seamlessly integrate with the broader Webex collaboration ecosystem, making it particularly compelling for organizations already invested in Cisco infrastructure or those prioritizing security and reliability above all else.
Feature Comparison
| Feature | Aircall | Cisco Webex Calling |
|---|---|---|
| Starting Price | $40/user/mo | $25/user/mo |
| Free Trial | 7 days | 30 days |
| Contract Length | month to_month | 1 year |
| Customer Rating | 4.3 / 5.0 | 4.1 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Aircall
Advantages
- Designed specifically for sales and support teams
- Great CRM integrations
- Easy to set up and use
- Modern interface
Disadvantages
- Pricing per user adds up quickly
- Limited video conferencing features
- Fewer features than comprehensive platforms
- International calling can be expensive
Cisco Webex Calling
Advantages
- Enterprise-grade reliability
- Strong video conferencing
- Excellent security features
- Good for large organizations
Disadvantages
- Complex licensing structure
- Can be expensive
- Setup requires expertise
- Overkill for small businesses
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.