Avaya
Google Voice
Compare features, pricing, and reviews to find the best VoIP solution for your business
Avaya
Avaya stands as a telecommunications veteran that has successfully evolved from traditional PBX systems into a sophisticated cloud communications powerhouse, bringing decades of enterprise expertise to the modern VoIP landscape. This transition has positioned them uniquely among providers who either started cloud-native or are still catching up to enterprise demands.
Google Voice
Google Voice occupies an interesting niche in the VoIP landscape as the minimalist option for teams already living in Google's ecosystem. While enterprise competitors load up their platforms with endless features, Google Voice takes a different approach: delivering essential phone functionality that works seamlessly wherever you're already working.
Feature Comparison
| Feature | Avaya | Google Voice |
|---|---|---|
| Starting Price | $20/user/mo | $10/user/mo |
| Free Trial | No | 14 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4 / 5.0 | 3.8 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Avaya
Advantages
- Enterprise-grade platform
- Extensive feature set
- Strong security and compliance
- Good for large organizations
Disadvantages
- Complex setup and administration
- Expensive for small businesses
- Learning curve for administrators
- Older interface design
Google Voice
Advantages
- Very affordable for basic needs
- Integrates with Google Workspace
- Simple to use
- Good for small teams and startups
Disadvantages
- Very limited features vs competitors
- No video conferencing built-in
- Support is minimal
- Not suitable for larger organizations
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.