Avaya
Intermedia Unite
Compare features, pricing, and reviews to find the best VoIP solution for your business
Avaya
Avaya stands as a telecommunications veteran that has successfully evolved from traditional PBX systems into a sophisticated cloud communications powerhouse, bringing decades of enterprise expertise to the modern VoIP landscape. This transition has positioned them uniquely among providers who either started cloud-native or are still catching up to enterprise demands.
Intermedia Unite
Intermedia Unite positions itself as a comprehensive unified communications platform that goes beyond basic phone service, bundling VoIP calling, messaging, video conferencing, and cloud storage into a single integrated solution. This all-in-one approach particularly appeals to small and mid-sized businesses seeking to consolidate their communication tools without juggling multiple vendors or platforms.
Feature Comparison
| Feature | Avaya | Intermedia Unite |
|---|---|---|
| Starting Price | $20/user/mo | $10.09/user/mo |
| Free Trial | No | No |
| Contract Length | month to_month | 1 year |
| Customer Rating | 4 / 5.0 | 4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Avaya
Advantages
- Enterprise-grade platform
- Extensive feature set
- Strong security and compliance
- Good for large organizations
Disadvantages
- Complex setup and administration
- Expensive for small businesses
- Learning curve for administrators
- Older interface design
Intermedia Unite
Advantages
- All-in-one platform
- Good reliability
- Includes cloud storage
- Decent pricing
Disadvantages
- Less well-known brand
- Fewer integrations than leaders
- Interface could be more modern
- Customer support varies
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.