CloudTalk
GoTo Connect
Compare features, pricing, and reviews to find the best VoIP solution for your business
CloudTalk
CloudTalk positions itself as the VoIP solution built specifically for revenue-generating teams, and that focus shows in every aspect of its design. While many phone systems try to be everything to everyone, CloudTalk zeroes in on what sales and support teams actually need to close deals and resolve issues efficiently.
GoTo Connect
GoTo Connect emerged from the merger of Jive Communications and LogMeIn's unified communications products, bringing together decades of expertise in remote collaboration and business telephony into a single, comprehensive platform. What sets it apart is its genuine all-in-one approach—this isn't just a phone system with video tacked on, but rather a fully integrated ecosystem where voice calls, video meetings, SMS, and contact center functionality coexist seamlessly within one interface.
Feature Comparison
| Feature | CloudTalk | GoTo Connect |
|---|---|---|
| Starting Price | $19/user/mo | $27/user/mo |
| Free Trial | 14 days | 14 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4.4 / 5.0 | 4.2 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
CloudTalk
Advantages
- Excellent for sales and support teams
- Power dialer functionality
- Good international calling
- Easy to use interface
Disadvantages
- Pricing can add up with add-ons
- Limited video features
- Smaller integration library
- Best for specific use cases
GoTo Connect
Advantages
- All-in-one communications platform
- Good integration with GoTo ecosystem
- Reliable video conferencing
- Flexible pricing tiers
Disadvantages
- Less intuitive than some competitors
- Customer support could be better
- Some features require add-ons
- Mobile app needs improvement
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.