Dialpad
Google Voice
Compare features, pricing, and reviews to find the best VoIP solution for your business
Dialpad
Dialpad has positioned itself as the AI-first communications platform in an industry where most providers have simply bolted artificial intelligence onto legacy systems. Built from the ground up with machine learning at its core, Dialpad doesn't just offer voice calls—it transforms conversations into actionable business intelligence.
Google Voice
Google Voice occupies an interesting niche in the VoIP landscape as the minimalist option for teams already living in Google's ecosystem. While enterprise competitors load up their platforms with endless features, Google Voice takes a different approach: delivering essential phone functionality that works seamlessly wherever you're already working.
Feature Comparison
| Feature | Dialpad | Google Voice |
|---|---|---|
| Starting Price | $15/user/mo | $10/user/mo |
| Free Trial | 14 days | 14 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4.4 / 5.0 | 3.8 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Dialpad
Advantages
- AI-powered features (transcription, analytics)
- Modern, intuitive interface
- Excellent mobile experience
- Real-time coaching for sales teams
Disadvantages
- Can be pricey for advanced AI features
- Some features still in beta
- Smaller integration ecosystem
- Newer player with less track record
Google Voice
Advantages
- Very affordable for basic needs
- Integrates with Google Workspace
- Simple to use
- Good for small teams and startups
Disadvantages
- Very limited features vs competitors
- No video conferencing built-in
- Support is minimal
- Not suitable for larger organizations
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.