Dialpad
Intermedia Unite
Compare features, pricing, and reviews to find the best VoIP solution for your business
Dialpad
Dialpad has positioned itself as the AI-first communications platform in an industry where most providers have simply bolted artificial intelligence onto legacy systems. Built from the ground up with machine learning at its core, Dialpad doesn't just offer voice calls—it transforms conversations into actionable business intelligence.
Intermedia Unite
Intermedia Unite positions itself as a comprehensive unified communications platform that goes beyond basic phone service, bundling VoIP calling, messaging, video conferencing, and cloud storage into a single integrated solution. This all-in-one approach particularly appeals to small and mid-sized businesses seeking to consolidate their communication tools without juggling multiple vendors or platforms.
Feature Comparison
| Feature | Dialpad | Intermedia Unite |
|---|---|---|
| Starting Price | $15/user/mo | $10.09/user/mo |
| Free Trial | 14 days | No |
| Contract Length | month to_month | 1 year |
| Customer Rating | 4.4 / 5.0 | 4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Dialpad
Advantages
- AI-powered features (transcription, analytics)
- Modern, intuitive interface
- Excellent mobile experience
- Real-time coaching for sales teams
Disadvantages
- Can be pricey for advanced AI features
- Some features still in beta
- Smaller integration ecosystem
- Newer player with less track record
Intermedia Unite
Advantages
- All-in-one platform
- Good reliability
- Includes cloud storage
- Decent pricing
Disadvantages
- Less well-known brand
- Fewer integrations than leaders
- Interface could be more modern
- Customer support varies
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.