Dialpad
Jive
Compare features, pricing, and reviews to find the best VoIP solution for your business
Dialpad
Dialpad has positioned itself as the AI-first communications platform in an industry where most providers have simply bolted artificial intelligence onto legacy systems. Built from the ground up with machine learning at its core, Dialpad doesn't just offer voice calls—it transforms conversations into actionable business intelligence.
Jive
Jive has carved out a distinctive niche in the crowded VoIP landscape by prioritizing simplicity and affordability for growing businesses that need robust communication tools without enterprise-level complexity. This cloud-based phone system has built its reputation on delivering what small to mid-sized companies actually need, rather than overwhelming them with features they'll never use.
Feature Comparison
| Feature | Dialpad | Jive |
|---|---|---|
| Starting Price | $15/user/mo | $24/user/mo |
| Free Trial | 14 days | 30 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4.4 / 5.0 | 4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Dialpad
Advantages
- AI-powered features (transcription, analytics)
- Modern, intuitive interface
- Excellent mobile experience
- Real-time coaching for sales teams
Disadvantages
- Can be pricey for advanced AI features
- Some features still in beta
- Smaller integration ecosystem
- Newer player with less track record
Jive
Advantages
- Good for small to mid-sized businesses
- Affordable pricing
- Decent feature set
- Easy to use
Disadvantages
- Limited advanced features
- Smaller company with uncertain future
- Fewer integrations
- Basic mobile app
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.