Dialpad
VS
Phone.com
Compare features, pricing, and reviews to find the best VoIP solution for your business
Dialpad
4.4 (1950 reviews)
Starting at
$15/user/mo
Dialpad has positioned itself as the AI-first communications platform in an industry where most providers have simply bolted artificial intelligence onto legacy systems. Built from the ground up with machine learning at its core, Dialpad doesn't just offer voice calls—it transforms conversations into actionable business intelligence.
Phone.com
3.7 (520 reviews)
Starting at
$15/user/mo
Phone.com has carved out a distinctive niche in the crowded VoIP market by prioritizing simplicity and affordability over feature complexity.
Feature Comparison
| Feature | Dialpad | Phone.com |
|---|---|---|
| Starting Price | $15/user/mo | $15/user/mo |
| Free Trial | 14 days | 30 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4.4 / 5.0 | 3.7 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Dialpad
Advantages
- AI-powered features (transcription, analytics)
- Modern, intuitive interface
- Excellent mobile experience
- Real-time coaching for sales teams
Disadvantages
- Can be pricey for advanced AI features
- Some features still in beta
- Smaller integration ecosystem
- Newer player with less track record
Phone.com
Advantages
- Very affordable pricing
- Simple virtual phone service
- No contracts required
- Quick setup
Disadvantages
- Very basic feature set
- Customer support is limited
- Call quality can be inconsistent
- Not suitable for growing businesses
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.