Freshcaller
CloudTalk
Compare features, pricing, and reviews to find the best VoIP solution for your business
Freshcaller
Freshcaller carves out a distinctive niche in the VoIP landscape by zeroing in on what it does best: powering modern cloud call centers without the complexity of full-scale unified communications platforms. Built by Freshworks, this system delivers a focused solution for businesses that need robust inbound and outbound calling capabilities without paying for collaboration features they won't use.
CloudTalk
CloudTalk positions itself as the VoIP solution built specifically for revenue-generating teams, and that focus shows in every aspect of its design. While many phone systems try to be everything to everyone, CloudTalk zeroes in on what sales and support teams actually need to close deals and resolve issues efficiently.
Feature Comparison
| Feature | Freshcaller | CloudTalk |
|---|---|---|
| Starting Price | $15/user/mo | $19/user/mo |
| Free Trial | 14 days | 14 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4.2 / 5.0 | 4.4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Freshcaller
Advantages
- Modern cloud call center
- Integrates well with Freshworks suite
- Affordable for call centers
- Good analytics
Disadvantages
- Focused on call centers only
- Not a full UCaaS solution
- Smaller ecosystem
- Limited traditional phone features
CloudTalk
Advantages
- Excellent for sales and support teams
- Power dialer functionality
- Good international calling
- Easy to use interface
Disadvantages
- Pricing can add up with add-ons
- Limited video features
- Smaller integration library
- Best for specific use cases
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.