Freshcaller
Intermedia Unite
Compare features, pricing, and reviews to find the best VoIP solution for your business
Freshcaller
Freshcaller carves out a distinctive niche in the VoIP landscape by zeroing in on what it does best: powering modern cloud call centers without the complexity of full-scale unified communications platforms. Built by Freshworks, this system delivers a focused solution for businesses that need robust inbound and outbound calling capabilities without paying for collaboration features they won't use.
Intermedia Unite
Intermedia Unite positions itself as a comprehensive unified communications platform that goes beyond basic phone service, bundling VoIP calling, messaging, video conferencing, and cloud storage into a single integrated solution. This all-in-one approach particularly appeals to small and mid-sized businesses seeking to consolidate their communication tools without juggling multiple vendors or platforms.
Feature Comparison
| Feature | Freshcaller | Intermedia Unite |
|---|---|---|
| Starting Price | $15/user/mo | $10.09/user/mo |
| Free Trial | 14 days | No |
| Contract Length | month to_month | 1 year |
| Customer Rating | 4.2 / 5.0 | 4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Freshcaller
Advantages
- Modern cloud call center
- Integrates well with Freshworks suite
- Affordable for call centers
- Good analytics
Disadvantages
- Focused on call centers only
- Not a full UCaaS solution
- Smaller ecosystem
- Limited traditional phone features
Intermedia Unite
Advantages
- All-in-one platform
- Good reliability
- Includes cloud storage
- Decent pricing
Disadvantages
- Less well-known brand
- Fewer integrations than leaders
- Interface could be more modern
- Customer support varies
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.