Freshcaller
VS
Phone.com
Compare features, pricing, and reviews to find the best VoIP solution for your business
Freshcaller
4.2 (450 reviews)
Starting at
$15/user/mo
Freshcaller carves out a distinctive niche in the VoIP landscape by zeroing in on what it does best: powering modern cloud call centers without the complexity of full-scale unified communications platforms. Built by Freshworks, this system delivers a focused solution for businesses that need robust inbound and outbound calling capabilities without paying for collaboration features they won't use.
Phone.com
3.7 (520 reviews)
Starting at
$15/user/mo
Phone.com has carved out a distinctive niche in the crowded VoIP market by prioritizing simplicity and affordability over feature complexity.
Feature Comparison
| Feature | Freshcaller | Phone.com |
|---|---|---|
| Starting Price | $15/user/mo | $15/user/mo |
| Free Trial | 14 days | 30 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4.2 / 5.0 | 3.7 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Freshcaller
Advantages
- Modern cloud call center
- Integrates well with Freshworks suite
- Affordable for call centers
- Good analytics
Disadvantages
- Focused on call centers only
- Not a full UCaaS solution
- Smaller ecosystem
- Limited traditional phone features
Phone.com
Advantages
- Very affordable pricing
- Simple virtual phone service
- No contracts required
- Quick setup
Disadvantages
- Very basic feature set
- Customer support is limited
- Call quality can be inconsistent
- Not suitable for growing businesses
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.