Google Voice
Freshcaller
Compare features, pricing, and reviews to find the best VoIP solution for your business
Google Voice
Google Voice occupies an interesting niche in the VoIP landscape as the minimalist option for teams already living in Google's ecosystem. While enterprise competitors load up their platforms with endless features, Google Voice takes a different approach: delivering essential phone functionality that works seamlessly wherever you're already working.
Freshcaller
Freshcaller carves out a distinctive niche in the VoIP landscape by zeroing in on what it does best: powering modern cloud call centers without the complexity of full-scale unified communications platforms. Built by Freshworks, this system delivers a focused solution for businesses that need robust inbound and outbound calling capabilities without paying for collaboration features they won't use.
Feature Comparison
| Feature | Google Voice | Freshcaller |
|---|---|---|
| Starting Price | $10/user/mo | $15/user/mo |
| Free Trial | 14 days | 14 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 3.8 / 5.0 | 4.2 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Google Voice
Advantages
- Very affordable for basic needs
- Integrates with Google Workspace
- Simple to use
- Good for small teams and startups
Disadvantages
- Very limited features vs competitors
- No video conferencing built-in
- Support is minimal
- Not suitable for larger organizations
Freshcaller
Advantages
- Modern cloud call center
- Integrates well with Freshworks suite
- Affordable for call centers
- Good analytics
Disadvantages
- Focused on call centers only
- Not a full UCaaS solution
- Smaller ecosystem
- Limited traditional phone features
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.