Grasshopper
Freshcaller
Compare features, pricing, and reviews to find the best VoIP solution for your business
Grasshopper
Grasshopper has carved out a distinctive niche in the VoIP landscape by focusing relentlessly on solo entrepreneurs and small businesses who want professional phone capabilities without the complexity of enterprise systems. While many providers chase feature-rich platforms packed with video conferencing and advanced integrations, Grasshopper takes a refreshingly different approach: delivering simplicity and professionalism for business owners who just need a reliable phone presence.
Freshcaller
Freshcaller carves out a distinctive niche in the VoIP landscape by zeroing in on what it does best: powering modern cloud call centers without the complexity of full-scale unified communications platforms. Built by Freshworks, this system delivers a focused solution for businesses that need robust inbound and outbound calling capabilities without paying for collaboration features they won't use.
Feature Comparison
| Feature | Grasshopper | Freshcaller |
|---|---|---|
| Starting Price | $168/user/mo | $15/user/mo |
| Free Trial | 7 days | 14 days |
| Contract Length | 1 year | month to_month |
| Customer Rating | 4.1 / 5.0 | 4.2 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Grasshopper
Advantages
- Perfect for solopreneurs and freelancers
- Very simple setup - no technical knowledge needed
- Affordable pricing for small businesses
- Professional business image on day one
- No hardware required, works with existing phones
Disadvantages
- Limited features compared to enterprise solutions
- No video conferencing capabilities
- Not ideal for teams larger than 5-10 people
- Lacks advanced call center features
Freshcaller
Advantages
- Modern cloud call center
- Integrates well with Freshworks suite
- Affordable for call centers
- Good analytics
Disadvantages
- Focused on call centers only
- Not a full UCaaS solution
- Smaller ecosystem
- Limited traditional phone features
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.