Grasshopper
GoTo Connect
Compare features, pricing, and reviews to find the best VoIP solution for your business
Grasshopper
Grasshopper has carved out a distinctive niche in the VoIP landscape by focusing relentlessly on solo entrepreneurs and small businesses who want professional phone capabilities without the complexity of enterprise systems. While many providers chase feature-rich platforms packed with video conferencing and advanced integrations, Grasshopper takes a refreshingly different approach: delivering simplicity and professionalism for business owners who just need a reliable phone presence.
GoTo Connect
GoTo Connect emerged from the merger of Jive Communications and LogMeIn's unified communications products, bringing together decades of expertise in remote collaboration and business telephony into a single, comprehensive platform. What sets it apart is its genuine all-in-one approach—this isn't just a phone system with video tacked on, but rather a fully integrated ecosystem where voice calls, video meetings, SMS, and contact center functionality coexist seamlessly within one interface.
Feature Comparison
| Feature | Grasshopper | GoTo Connect |
|---|---|---|
| Starting Price | $168/user/mo | $27/user/mo |
| Free Trial | 7 days | 14 days |
| Contract Length | 1 year | month to_month |
| Customer Rating | 4.1 / 5.0 | 4.2 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Grasshopper
Advantages
- Perfect for solopreneurs and freelancers
- Very simple setup - no technical knowledge needed
- Affordable pricing for small businesses
- Professional business image on day one
- No hardware required, works with existing phones
Disadvantages
- Limited features compared to enterprise solutions
- No video conferencing capabilities
- Not ideal for teams larger than 5-10 people
- Lacks advanced call center features
GoTo Connect
Advantages
- All-in-one communications platform
- Good integration with GoTo ecosystem
- Reliable video conferencing
- Flexible pricing tiers
Disadvantages
- Less intuitive than some competitors
- Customer support could be better
- Some features require add-ons
- Mobile app needs improvement
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.