Jive
Freshcaller
Compare features, pricing, and reviews to find the best VoIP solution for your business
Jive
Jive has carved out a distinctive niche in the crowded VoIP landscape by prioritizing simplicity and affordability for growing businesses that need robust communication tools without enterprise-level complexity. This cloud-based phone system has built its reputation on delivering what small to mid-sized companies actually need, rather than overwhelming them with features they'll never use.
Freshcaller
Freshcaller carves out a distinctive niche in the VoIP landscape by zeroing in on what it does best: powering modern cloud call centers without the complexity of full-scale unified communications platforms. Built by Freshworks, this system delivers a focused solution for businesses that need robust inbound and outbound calling capabilities without paying for collaboration features they won't use.
Feature Comparison
| Feature | Jive | Freshcaller |
|---|---|---|
| Starting Price | $24/user/mo | $15/user/mo |
| Free Trial | 30 days | 14 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4 / 5.0 | 4.2 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Jive
Advantages
- Good for small to mid-sized businesses
- Affordable pricing
- Decent feature set
- Easy to use
Disadvantages
- Limited advanced features
- Smaller company with uncertain future
- Fewer integrations
- Basic mobile app
Freshcaller
Advantages
- Modern cloud call center
- Integrates well with Freshworks suite
- Affordable for call centers
- Good analytics
Disadvantages
- Focused on call centers only
- Not a full UCaaS solution
- Smaller ecosystem
- Limited traditional phone features
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.