Nextiva
CloudTalk
Compare features, pricing, and reviews to find the best VoIP solution for your business
Nextiva
Nextiva has carved out a distinctive position in the VoIP market by combining enterprise-grade communication tools with genuinely exceptional customer support, making advanced business phone technology accessible to growing companies. What sets them apart is their philosophy of providing not just a phone system, but a complete unified communications platform that includes built-in CRM functionality—something most competitors charge extra for or don't offer at all.
CloudTalk
CloudTalk positions itself as the VoIP solution built specifically for revenue-generating teams, and that focus shows in every aspect of its design. While many phone systems try to be everything to everyone, CloudTalk zeroes in on what sales and support teams actually need to close deals and resolve issues efficiently.
Feature Comparison
| Feature | Nextiva | CloudTalk |
|---|---|---|
| Starting Price | $15/user/mo | $19/user/mo |
| Free Trial | No | 14 days |
| Contract Length | 1 year | month to_month |
| Customer Rating | 4.5 / 5.0 | 4.4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Nextiva
Advantages
- Exceptional customer support and onboarding
- Built-in CRM functionality included
- Easy setup and intuitive interface
- Excellent call quality and reliability
- Great for service-oriented businesses
Disadvantages
- Higher-tier features require expensive plans
- Annual contracts often required for best pricing
- Mobile app could be more feature-rich
- Some advanced features need add-ons
CloudTalk
Advantages
- Excellent for sales and support teams
- Power dialer functionality
- Good international calling
- Easy to use interface
Disadvantages
- Pricing can add up with add-ons
- Limited video features
- Smaller integration library
- Best for specific use cases
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.