Nextiva
Grasshopper
Compare features, pricing, and reviews to find the best VoIP solution for your business
Nextiva
Nextiva has carved out a distinctive position in the VoIP market by combining enterprise-grade communication tools with genuinely exceptional customer support, making advanced business phone technology accessible to growing companies. What sets them apart is their philosophy of providing not just a phone system, but a complete unified communications platform that includes built-in CRM functionality—something most competitors charge extra for or don't offer at all.
Grasshopper
Grasshopper has carved out a distinctive niche in the VoIP landscape by focusing relentlessly on solo entrepreneurs and small businesses who want professional phone capabilities without the complexity of enterprise systems. While many providers chase feature-rich platforms packed with video conferencing and advanced integrations, Grasshopper takes a refreshingly different approach: delivering simplicity and professionalism for business owners who just need a reliable phone presence.
Feature Comparison
| Feature | Nextiva | Grasshopper |
|---|---|---|
| Starting Price | $15/user/mo | $168/user/mo |
| Free Trial | No | 7 days |
| Contract Length | 1 year | 1 year |
| Customer Rating | 4.5 / 5.0 | 4.1 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Nextiva
Advantages
- Exceptional customer support and onboarding
- Built-in CRM functionality included
- Easy setup and intuitive interface
- Excellent call quality and reliability
- Great for service-oriented businesses
Disadvantages
- Higher-tier features require expensive plans
- Annual contracts often required for best pricing
- Mobile app could be more feature-rich
- Some advanced features need add-ons
Grasshopper
Advantages
- Perfect for solopreneurs and freelancers
- Very simple setup - no technical knowledge needed
- Affordable pricing for small businesses
- Professional business image on day one
- No hardware required, works with existing phones
Disadvantages
- Limited features compared to enterprise solutions
- No video conferencing capabilities
- Not ideal for teams larger than 5-10 people
- Lacks advanced call center features
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.