Nextiva
Phone.com
Compare features, pricing, and reviews to find the best VoIP solution for your business
Nextiva
Nextiva has carved out a distinctive position in the VoIP market by combining enterprise-grade communication tools with genuinely exceptional customer support, making advanced business phone technology accessible to growing companies. What sets them apart is their philosophy of providing not just a phone system, but a complete unified communications platform that includes built-in CRM functionality—something most competitors charge extra for or don't offer at all.
Phone.com
Phone.com has carved out a distinctive niche in the crowded VoIP market by prioritizing simplicity and affordability over feature complexity.
Feature Comparison
| Feature | Nextiva | Phone.com |
|---|---|---|
| Starting Price | $15/user/mo | $15/user/mo |
| Free Trial | No | 30 days |
| Contract Length | 1 year | month to_month |
| Customer Rating | 4.5 / 5.0 | 3.7 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Nextiva
Advantages
- Exceptional customer support and onboarding
- Built-in CRM functionality included
- Easy setup and intuitive interface
- Excellent call quality and reliability
- Great for service-oriented businesses
Disadvantages
- Higher-tier features require expensive plans
- Annual contracts often required for best pricing
- Mobile app could be more feature-rich
- Some advanced features need add-ons
Phone.com
Advantages
- Very affordable pricing
- Simple virtual phone service
- No contracts required
- Quick setup
Disadvantages
- Very basic feature set
- Customer support is limited
- Call quality can be inconsistent
- Not suitable for growing businesses
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.