Ooma Office
Avaya
Compare features, pricing, and reviews to find the best VoIP solution for your business
Ooma Office
Ooma Office positions itself as the pragmatic choice for small businesses that need professional phone capabilities without the enterprise price tag or complexity. Born from a consumer VoIP background, the company brings a refreshingly straightforward approach to business communications that resonates particularly well with teams of 5-20 users who want to focus on their work rather than managing telecom infrastructure.
Avaya
Avaya stands as a telecommunications veteran that has successfully evolved from traditional PBX systems into a sophisticated cloud communications powerhouse, bringing decades of enterprise expertise to the modern VoIP landscape. This transition has positioned them uniquely among providers who either started cloud-native or are still catching up to enterprise demands.
Feature Comparison
| Feature | Ooma Office | Avaya |
|---|---|---|
| Starting Price | $19.99/user/mo | $20/user/mo |
| Free Trial | No | No |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4.2 / 5.0 | 4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Ooma Office
Advantages
- Affordable pricing for small businesses
- Easy setup with minimal IT knowledge
- Good call quality
- Virtual receptionist included
Disadvantages
- Limited advanced features
- Scaling for larger teams is challenging
- Fewer integrations than competitors
- Video features are basic
Avaya
Advantages
- Enterprise-grade platform
- Extensive feature set
- Strong security and compliance
- Good for large organizations
Disadvantages
- Complex setup and administration
- Expensive for small businesses
- Learning curve for administrators
- Older interface design
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.