Ooma Office
GoTo Connect
Compare features, pricing, and reviews to find the best VoIP solution for your business
Ooma Office
Ooma Office positions itself as the pragmatic choice for small businesses that need professional phone capabilities without the enterprise price tag or complexity. Born from a consumer VoIP background, the company brings a refreshingly straightforward approach to business communications that resonates particularly well with teams of 5-20 users who want to focus on their work rather than managing telecom infrastructure.
GoTo Connect
GoTo Connect emerged from the merger of Jive Communications and LogMeIn's unified communications products, bringing together decades of expertise in remote collaboration and business telephony into a single, comprehensive platform. What sets it apart is its genuine all-in-one approach—this isn't just a phone system with video tacked on, but rather a fully integrated ecosystem where voice calls, video meetings, SMS, and contact center functionality coexist seamlessly within one interface.
Feature Comparison
| Feature | Ooma Office | GoTo Connect |
|---|---|---|
| Starting Price | $19.99/user/mo | $27/user/mo |
| Free Trial | No | 14 days |
| Contract Length | month to_month | month to_month |
| Customer Rating | 4.2 / 5.0 | 4.2 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Ooma Office
Advantages
- Affordable pricing for small businesses
- Easy setup with minimal IT knowledge
- Good call quality
- Virtual receptionist included
Disadvantages
- Limited advanced features
- Scaling for larger teams is challenging
- Fewer integrations than competitors
- Video features are basic
GoTo Connect
Advantages
- All-in-one communications platform
- Good integration with GoTo ecosystem
- Reliable video conferencing
- Flexible pricing tiers
Disadvantages
- Less intuitive than some competitors
- Customer support could be better
- Some features require add-ons
- Mobile app needs improvement
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.