Ooma Office
Nextiva
Compare features, pricing, and reviews to find the best VoIP solution for your business
Ooma Office
Ooma Office positions itself as the pragmatic choice for small businesses that need professional phone capabilities without the enterprise price tag or complexity. Born from a consumer VoIP background, the company brings a refreshingly straightforward approach to business communications that resonates particularly well with teams of 5-20 users who want to focus on their work rather than managing telecom infrastructure.
Nextiva
Nextiva has carved out a distinctive position in the VoIP market by combining enterprise-grade communication tools with genuinely exceptional customer support, making advanced business phone technology accessible to growing companies. What sets them apart is their philosophy of providing not just a phone system, but a complete unified communications platform that includes built-in CRM functionality—something most competitors charge extra for or don't offer at all.
Feature Comparison
| Feature | Ooma Office | Nextiva |
|---|---|---|
| Starting Price | $19.99/user/mo | $15/user/mo |
| Free Trial | No | No |
| Contract Length | month to_month | 1 year |
| Customer Rating | 4.2 / 5.0 | 4.5 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Ooma Office
Advantages
- Affordable pricing for small businesses
- Easy setup with minimal IT knowledge
- Good call quality
- Virtual receptionist included
Disadvantages
- Limited advanced features
- Scaling for larger teams is challenging
- Fewer integrations than competitors
- Video features are basic
Nextiva
Advantages
- Exceptional customer support and onboarding
- Built-in CRM functionality included
- Easy setup and intuitive interface
- Excellent call quality and reliability
- Great for service-oriented businesses
Disadvantages
- Higher-tier features require expensive plans
- Annual contracts often required for best pricing
- Mobile app could be more feature-rich
- Some advanced features need add-ons
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.