Zoom Phone
VS
Phone.com
Compare features, pricing, and reviews to find the best VoIP solution for your business
Zoom Phone
4.4 (5100 reviews)
Starting at
$15.99/user/mo
Zoom Phone emerged from the videoconferencing giant's DNA, bringing that same "it just works" philosophy to business telephony. For organizations already living in Zoom Meetings, it's the natural evolution of their communications stack—though that familiarity comes with a catch.
Phone.com
3.7 (520 reviews)
Starting at
$15/user/mo
Phone.com has carved out a distinctive niche in the crowded VoIP market by prioritizing simplicity and affordability over feature complexity.
Feature Comparison
| Feature | Zoom Phone | Phone.com |
|---|---|---|
| Starting Price | $15.99/user/mo | $15/user/mo |
| Free Trial | 30 days | 30 days |
| Contract Length | 1 year | month to_month |
| Customer Rating | 4.4 / 5.0 | 3.7 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Zoom Phone
Advantages
- Best-in-class video conferencing integration
- Familiar Zoom interface
- Competitive pricing structure
- Easy deployment for existing Zoom users
Disadvantages
- Requires Zoom Meetings license
- Fewer traditional phone system features
- International coverage has gaps
- Newer platform with evolving features
Phone.com
Advantages
- Very affordable pricing
- Simple virtual phone service
- No contracts required
- Quick setup
Disadvantages
- Very basic feature set
- Customer support is limited
- Call quality can be inconsistent
- Not suitable for growing businesses
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.