8x8
Cisco Webex Calling
Compare features, pricing, and reviews to find the best VoIP solution for your business
8x8
8x8 has carved out a distinctive position in the VoIP landscape by refusing to choose between unified communications and contact center capabilities—instead delivering both in a genuinely integrated platform. While many providers bolt on contact center features as afterthoughts, 8x8 built theirs from the ground up, making it a compelling choice for businesses where customer-facing teams need the same robust toolset as internal communicators.
Cisco Webex Calling
Cisco Webex Calling represents the evolution of enterprise telephony, merging decades of Cisco's networking expertise with modern cloud communications. As a VoIP solution born from one of the world's most trusted infrastructure companies, it delivers phone system capabilities that seamlessly integrate with the broader Webex collaboration ecosystem, making it particularly compelling for organizations already invested in Cisco infrastructure or those prioritizing security and reliability above all else.
Feature Comparison
| Feature | 8x8 | Cisco Webex Calling |
|---|---|---|
| Starting Price | $29.99/user/mo | $25/user/mo |
| Free Trial | 30 days | 30 days |
| Contract Length | month to_month | 1 year |
| Customer Rating | 4 / 5.0 | 4.1 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
8x8
Advantages
- Strong international calling features
- Contact center features included
- Competitive pricing for feature set
- Good analytics and reporting
Disadvantages
- User interface can feel dated
- Setup complexity for larger deployments
- Customer support reviews are mixed
- Learning curve for all features
Cisco Webex Calling
Advantages
- Enterprise-grade reliability
- Strong video conferencing
- Excellent security features
- Good for large organizations
Disadvantages
- Complex licensing structure
- Can be expensive
- Setup requires expertise
- Overkill for small businesses
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.