Cisco Webex Calling
Dialpad
Compare features, pricing, and reviews to find the best VoIP solution for your business
Cisco Webex Calling
Cisco Webex Calling represents the evolution of enterprise telephony, merging decades of Cisco's networking expertise with modern cloud communications. As a VoIP solution born from one of the world's most trusted infrastructure companies, it delivers phone system capabilities that seamlessly integrate with the broader Webex collaboration ecosystem, making it particularly compelling for organizations already invested in Cisco infrastructure or those prioritizing security and reliability above all else.
Dialpad
Dialpad has positioned itself as the AI-first communications platform in an industry where most providers have simply bolted artificial intelligence onto legacy systems. Built from the ground up with machine learning at its core, Dialpad doesn't just offer voice calls—it transforms conversations into actionable business intelligence.
Feature Comparison
| Feature | Cisco Webex Calling | Dialpad |
|---|---|---|
| Starting Price | $25/user/mo | $15/user/mo |
| Free Trial | 30 days | 14 days |
| Contract Length | 1 year | month to_month |
| Customer Rating | 4.1 / 5.0 | 4.4 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Cisco Webex Calling
Advantages
- Enterprise-grade reliability
- Strong video conferencing
- Excellent security features
- Good for large organizations
Disadvantages
- Complex licensing structure
- Can be expensive
- Setup requires expertise
- Overkill for small businesses
Dialpad
Advantages
- AI-powered features (transcription, analytics)
- Modern, intuitive interface
- Excellent mobile experience
- Real-time coaching for sales teams
Disadvantages
- Can be pricey for advanced AI features
- Some features still in beta
- Smaller integration ecosystem
- Newer player with less track record
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.