Cisco Webex Calling
Freshcaller
Compare features, pricing, and reviews to find the best VoIP solution for your business
Cisco Webex Calling
Cisco Webex Calling represents the evolution of enterprise telephony, merging decades of Cisco's networking expertise with modern cloud communications. As a VoIP solution born from one of the world's most trusted infrastructure companies, it delivers phone system capabilities that seamlessly integrate with the broader Webex collaboration ecosystem, making it particularly compelling for organizations already invested in Cisco infrastructure or those prioritizing security and reliability above all else.
Freshcaller
Freshcaller carves out a distinctive niche in the VoIP landscape by zeroing in on what it does best: powering modern cloud call centers without the complexity of full-scale unified communications platforms. Built by Freshworks, this system delivers a focused solution for businesses that need robust inbound and outbound calling capabilities without paying for collaboration features they won't use.
Feature Comparison
| Feature | Cisco Webex Calling | Freshcaller |
|---|---|---|
| Starting Price | $25/user/mo | $15/user/mo |
| Free Trial | 30 days | 14 days |
| Contract Length | 1 year | month to_month |
| Customer Rating | 4.1 / 5.0 | 4.2 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Cisco Webex Calling
Advantages
- Enterprise-grade reliability
- Strong video conferencing
- Excellent security features
- Good for large organizations
Disadvantages
- Complex licensing structure
- Can be expensive
- Setup requires expertise
- Overkill for small businesses
Freshcaller
Advantages
- Modern cloud call center
- Integrates well with Freshworks suite
- Affordable for call centers
- Good analytics
Disadvantages
- Focused on call centers only
- Not a full UCaaS solution
- Smaller ecosystem
- Limited traditional phone features
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.