Nextiva
Cisco Webex Calling
Compare features, pricing, and reviews to find the best VoIP solution for your business
Nextiva
Nextiva has carved out a distinctive position in the VoIP market by combining enterprise-grade communication tools with genuinely exceptional customer support, making advanced business phone technology accessible to growing companies. What sets them apart is their philosophy of providing not just a phone system, but a complete unified communications platform that includes built-in CRM functionality—something most competitors charge extra for or don't offer at all.
Cisco Webex Calling
Cisco Webex Calling represents the evolution of enterprise telephony, merging decades of Cisco's networking expertise with modern cloud communications. As a VoIP solution born from one of the world's most trusted infrastructure companies, it delivers phone system capabilities that seamlessly integrate with the broader Webex collaboration ecosystem, making it particularly compelling for organizations already invested in Cisco infrastructure or those prioritizing security and reliability above all else.
Feature Comparison
| Feature | Nextiva | Cisco Webex Calling |
|---|---|---|
| Starting Price | $15/user/mo | $25/user/mo |
| Free Trial | No | 30 days |
| Contract Length | 1 year | 1 year |
| Customer Rating | 4.5 / 5.0 | 4.1 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Nextiva
Advantages
- Exceptional customer support and onboarding
- Built-in CRM functionality included
- Easy setup and intuitive interface
- Excellent call quality and reliability
- Great for service-oriented businesses
Disadvantages
- Higher-tier features require expensive plans
- Annual contracts often required for best pricing
- Mobile app could be more feature-rich
- Some advanced features need add-ons
Cisco Webex Calling
Advantages
- Enterprise-grade reliability
- Strong video conferencing
- Excellent security features
- Good for large organizations
Disadvantages
- Complex licensing structure
- Can be expensive
- Setup requires expertise
- Overkill for small businesses
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.