Nextiva
GoTo Connect
Compare features, pricing, and reviews to find the best VoIP solution for your business
Nextiva
Nextiva has carved out a distinctive position in the VoIP market by combining enterprise-grade communication tools with genuinely exceptional customer support, making advanced business phone technology accessible to growing companies. What sets them apart is their philosophy of providing not just a phone system, but a complete unified communications platform that includes built-in CRM functionality—something most competitors charge extra for or don't offer at all.
GoTo Connect
GoTo Connect emerged from the merger of Jive Communications and LogMeIn's unified communications products, bringing together decades of expertise in remote collaboration and business telephony into a single, comprehensive platform. What sets it apart is its genuine all-in-one approach—this isn't just a phone system with video tacked on, but rather a fully integrated ecosystem where voice calls, video meetings, SMS, and contact center functionality coexist seamlessly within one interface.
Feature Comparison
| Feature | Nextiva | GoTo Connect |
|---|---|---|
| Starting Price | $15/user/mo | $27/user/mo |
| Free Trial | No | 14 days |
| Contract Length | 1 year | month to_month |
| Customer Rating | 4.5 / 5.0 | 4.2 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Nextiva
Advantages
- Exceptional customer support and onboarding
- Built-in CRM functionality included
- Easy setup and intuitive interface
- Excellent call quality and reliability
- Great for service-oriented businesses
Disadvantages
- Higher-tier features require expensive plans
- Annual contracts often required for best pricing
- Mobile app could be more feature-rich
- Some advanced features need add-ons
GoTo Connect
Advantages
- All-in-one communications platform
- Good integration with GoTo ecosystem
- Reliable video conferencing
- Flexible pricing tiers
Disadvantages
- Less intuitive than some competitors
- Customer support could be better
- Some features require add-ons
- Mobile app needs improvement
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.