Zoom Phone
GoTo Connect
Compare features, pricing, and reviews to find the best VoIP solution for your business
Zoom Phone
Zoom Phone emerged from the videoconferencing giant's DNA, bringing that same "it just works" philosophy to business telephony. For organizations already living in Zoom Meetings, it's the natural evolution of their communications stack—though that familiarity comes with a catch.
GoTo Connect
GoTo Connect emerged from the merger of Jive Communications and LogMeIn's unified communications products, bringing together decades of expertise in remote collaboration and business telephony into a single, comprehensive platform. What sets it apart is its genuine all-in-one approach—this isn't just a phone system with video tacked on, but rather a fully integrated ecosystem where voice calls, video meetings, SMS, and contact center functionality coexist seamlessly within one interface.
Feature Comparison
| Feature | Zoom Phone | GoTo Connect |
|---|---|---|
| Starting Price | $15.99/user/mo | $27/user/mo |
| Free Trial | 30 days | 14 days |
| Contract Length | 1 year | month to_month |
| Customer Rating | 4.4 / 5.0 | 4.2 / 5.0 |
| Setup Fee | $0 | $0 |
Pros & Cons
Zoom Phone
Advantages
- Best-in-class video conferencing integration
- Familiar Zoom interface
- Competitive pricing structure
- Easy deployment for existing Zoom users
Disadvantages
- Requires Zoom Meetings license
- Fewer traditional phone system features
- International coverage has gaps
- Newer platform with evolving features
GoTo Connect
Advantages
- All-in-one communications platform
- Good integration with GoTo ecosystem
- Reliable video conferencing
- Flexible pricing tiers
Disadvantages
- Less intuitive than some competitors
- Customer support could be better
- Some features require add-ons
- Mobile app needs improvement
Ready to Choose?
Both providers offer free trials. Test them yourself to see which fits better.